Returns on stock merchandise must be made in original condition with freight pre-paid and within seven days of receipt of goods. All returns are subject to a 15% restocking fee.
A refund, excluding the shipping, will be made promptly upon receiving the merchandise in the same condition in which it was shipped.
There will be no refunds on items damaged in shipping. In that case, customer must file a claim with the carrier. You must notify us of any return so that we will be expecting your package. Returns that are sent without our prior knowledge will be refused.
We do not refund shipping costs. They will be deducted from the total amount of your refund.
No returns on custom orders or on flags that have flown.